GroClean is an online retail platform offering a wide range of cleaning, household, and personal care essentials. All content, pricing, and policies displayed on this website are managed by GroClean. By visiting our site or purchasing from us, you acknowledge that you have read, understood, and agreed to these terms.

All prices listed on our website are in Sri Lankan Rupees (LKR) and include applicable taxes unless otherwise stated. We make every effort to ensure product details, descriptions, and prices are accurate; however, errors may occur. In such cases, we reserve the right to correct any inaccuracies or cancel orders affected by pricing or stock discrepancies. Product images are for illustrative purposes and may differ slightly from the actual product.

Orders can be placed through our online store at any time. We accept secure online payments via VISA, Mastercard, AMEX and Bank Transfer. Payment must be successfully processed before your order is confirmed. GroClean reserves the right to cancel any order in case of payment issues or stock unavailability.

We offer islandwide delivery across Sri Lanka. Delivery times may vary depending on your location and product availability. Once an order is dispatched, customers will be notified via email or SMS. While we work with trusted delivery partners, GroClean is not responsible for any delays or damages that occur after dispatch due to courier or external factors beyond our control.

We take pride in providing quality products. However, if you receive a damaged, defective, or incorrect item, please contact us within 2 days of delivery with your order details and photos of the issue. Returns and refunds are accepted only for valid reasons and must be approved by our customer support team. Once approved, refunds will be processed to your original payment method or issued as store credit. We do not accept returns for opened or used products unless they are proven faulty.

By using this website, you agree not to engage in any fraudulent, illegal, or harmful activities that may disrupt or misuse the site’s content, functionality, or security. You may not copy, distribute, reproduce, or exploit any part of this website without written permission from GroClean.

All content on this website, including images, text, graphics, and logos, is the property of GroClean or its partners and is protected by copyright and trademark laws. You may not use, copy, or reproduce any material without our written consent.

GroClean will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. All products are sold “as is,” without warranties of any kind, except those provided by the manufacturer where applicable. Our liability, in any case, will not exceed the total amount paid for the specific product in question.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

These Terms & Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising will be subject to the exclusive jurisdiction of the courts of Sri Lanka.