Who We Are?

We collect the following types of information to provide and improve our services:

a. Personal Information:
When you make a purchase or create an account, we may collect your:

• - Name
• - Email address
• - Billing and shipping address
• - Phone number
• - Payment information (processed securely via third-party payment gateways)

b. Non-Personal Information:
We may collect information such as:

• - Browser type
• - Device information
• - Pages visited and time spent on our website
• - Cookies and other tracking data to improve user experience

We use your information to process your orders, communicate with you and improve our services. This includes managing transactions, delivering products, providing customer support and sending updates about your orders or offers that may interest you. All communication will always respect your privacy preferences.

Your trust is important to us. We do not sell, trade, or rent your personal information to third parties. However, we may share limited data with trusted partners who help us operate our business — such as payment processors, courier services, and analytics providers — strictly for business purposes and in accordance with this policy.

We take data protection seriously. GroClean uses secure systems and encryption to safeguard your personal information from unauthorized access, alteration, or misuse. While no system can be 100% secure, we continuously review and upgrade our safeguards to ensure your data remains protected.

You have the right to access, update, or request deletion of your personal information. You may also opt out of marketing emails or communications at any time by contacting us directly. We are committed to handling all privacy requests promptly and transparently.

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track site performance, and provide personalized content. You can disable cookies through your browser settings, but some features of the site may not function properly without them.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised date will be indicated at the bottom of the policy.